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Ms. Yanira and Farmers deserves a 2020 "Moffatt Beyond Kudos 10 Star Rating Award"
Because Ms. Yanira and Farmers helped us after one of our properties suffered major weather (wind) damage so bad,
that portions of the roof were ripped off.
We filed a claim for
property insurance roof damage with Ms. Yanira and Farmers. OMG the turn-around time on our claim was speed of light, contrary to what we thought would take several months or maybe years.
Now here we go again, a
week later our second property had a pipe burst underneath the house,
which created its own underground swimming pool with water 3-5 ft high,
per the company, that pumped water out. It took about two days to have
all the water pumped out from underneath the house.
When the second incident happened my husband said: "well call the insurance company again, we need to file second claim." I cringed with the thought of just making another telephone call to Ms. Yanira.
I
had preconceived thoughts, that Ms. Yaniera, would just hang up, on my
telephone call and send out cancellation notices due to now filing a
second claim.
As I proceeded to do what my husband (Jeff) had asked; anxiety began to kick in with sweaty palms, my heart began to beat faster and
faster, worried about what Ms. Yanira and Farmers would now do, in filing a second claim.
The reason why we say, 2020 "Moffatt Beyond Kudos 10 Star Rating Award," speaks
volumes, because not once did I actually hear in Ms. Yanira's, voice
"oh you again;" and not one time did Ms. Yanira even uttered "you have
filed two claims now;" YOU'RE FIRED AS A CLIENT.
Additionally, Ms. Yanira did not even threaten that Farmers
was going to raise our rates or cancel us!
Thank GOD because our
business has been shut-down since approximately February, 2020, by
California Governor Newsom, due to COVID 19 Pandemic and since our
business is not defined as essential, we are still shut-down!
To this end, Yelp only allows a 5 Star rating, however, in our book, Ms. Yanira, her staff and Farmers,
deserve an actual 10 Star Rating and I (we) highly recommend using Ms.
Yanira for your future insurance wrap-around service needs. Heck Ms. Yanira, has even
answered her cell phone to me on the weekends.
Sadly,
we had to file a 3rd claim because on 8-15-20, our third property
suffered collateral damage, from a house fire caused by our next door
neighbor's house.
It
is a GOD thing, that our third property only suffered minor property
damages: shattered windows, scorching and a few doors kicked in by
firefighters for evacuation purposes, to save lives.
Click on below Link to read about how a Congressman also helped one of our
tenants being a pregnant woman with four kids during the house fire,
next to our 3rd property and now 3rd claim!
Link:
With the above being said, Ms. Yanira, her staff nor Farmers, have never made us feel like "oh you again!"
In the end, all we can say is that Ms. Yanira, her staff and Farmers, sure know how to show some Community Luv to its Members!
Farmers and Ms. Yanira, you're our Heroes!
Now, we present to you a 2020 "Moffatt Beyond Kudos 10 Star Rating Award," from the Moffatt Family: (Jeffrey, Star and our son Justin Moffatt).
If you want to receive phenomenal insurance services from Ms. Yanira of Farmers, she can be contacted at: 661-402-2700 and do tell her that the Moffatt Family, referred you!
